Emergency security maintenance – services temporarily unavailable

Scheduled Maintenance Report for Secure Practice

Completed

Resolved: The urgent security update is complete. All services are running normally again and the redirect to the front page has been removed. No action is needed from you. Thank you for your patience.

Posted Oct 21, 2026 - 21:40 CEST

Update

We are carrying out an urgent security update. While we finish it, our services are temporarily unavailable, and you will be sent to our front page.

No action is needed from you. We will post another update when everything is back to normal, or by 09:00 CEST tomorrow at the latest.

We are sorry for the inconvenience.

Posted Oct 21, 2026 - 20:25 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 21, 2026 - 16:00 CEST

Scheduled

We are taking our services offline as a precaution while we install critical security updates for software that is expected to be disclosed today. No customer data is affected. We expect to restore service after the updates are installed and verified, and we'll post an update here as soon as we have a restoration time.

Posted Oct 21, 2026 - 13:12 CEST

This scheduled maintenance affected: Phishing simulator (Landing pages and debriefing, Phishing emails [SMTP], Phishing emails [Graph]), Authentication (Accounts, User synchronization (SCIM), SMS MFA), Portals (Administrator portals, Learning portal, Email notifications, SMS notifications, Voice calls, Risk profiler), and MailRisk (MailRisk add-in (Outlook), MailRisk API, MailRisk addon (Gmail)).