Update - Most of the queue is gone, some stubborn items are still running like snails. Will update again tomorrow morning
Oct 01, 2026 - 20:07 CEST
Monitoring - The queues are slowly draining. We will continue to monitor the situation.
Oct 01, 2026 - 14:48 CEST
Identified - The cause is not 100% identified, tough the suspect is missing white listing for some customers.
Oct 01, 2026 - 14:46 CEST
Investigating - We are experiencing slow delivery of phishing simulations for some customers. Both for planned simulations and playbooks.
Oct 01, 2026 - 14:44 CEST
Authentication Operational
Accounts Operational
User synchronization (SCIM) Operational
SMS MFA Operational
Portals Operational
Administrator portals Operational
Learning portal Operational
Email notifications Operational
SMS notifications Operational
Voice calls Operational
Risk profiler Operational
MailRisk Operational
MailRisk add-in (Outlook) Operational
MailRisk API Operational
MailRisk addon (Gmail) Operational
Phishing simulator Degraded Performance
Landing pages and debriefing Operational
Phishing emails [SMTP] Degraded Performance
Phishing emails [Graph] Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 2, 2026

No incidents reported today.

Oct 1, 2026

Unresolved incident: Slow delivery of phishing simulations.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.