All Systems Operational

Authentication Operational
90 days ago
100.0 % uptime
Today
Accounts ? Operational
90 days ago
100.0 % uptime
Today
SCIM Operational
90 days ago
100.0 % uptime
Today
Portals Operational
90 days ago
100.0 % uptime
Today
Administrator portals Operational
90 days ago
100.0 % uptime
Today
Learning portal Operational
90 days ago
100.0 % uptime
Today
Email notifications Operational
90 days ago
100.0 % uptime
Today
MailRisk Operational
90 days ago
99.58 % uptime
Today
MailRisk add-in ? Operational
90 days ago
98.76 % uptime
Today
MailRisk API Operational
90 days ago
100.0 % uptime
Today
MailRisk addon ? Operational
90 days ago
100.0 % uptime
Today
Phishing simulator Operational
90 days ago
99.97 % uptime
Today
Landing pages and debriefing ? Operational
90 days ago
99.95 % uptime
Today
Emails Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 27, 2025

No incidents reported today.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Postmortem - Read details
Mar 25, 10:25 CET
Resolved - All systems back to operational.
Mar 25, 10:24 CET
Monitoring - System restored and logs being collected. Systems is not fully restored but mostly functional
Mar 25, 10:15 CET
Investigating - We are currently investigating an issue with opening phishing simulation landing pages
Mar 25, 09:29 CET
Mar 24, 2025
Postmortem - Read details
Mar 24, 14:01 CET
Resolved - All systems are operational and working.
Mar 24, 13:09 CET
Monitoring - A fix for customers in hybrid setups has been deployed. We are monitoring the effect of this.
Mar 24, 11:54 CET
Update - We are still working on a fix
Mar 24, 10:15 CET
Identified - The error is related to authentication and Exchange Web Services (EWS).

Customers having migrated to Exchange Online without updating mailbox platform are affected. Fix for this scenario is to update this setting.

Customers having a hybrid platform could use the old an on prem Exchange as EWS would also authenticate their users in O365. We are working on a fix to hopefully be able to route authentication the correct direction depending on where the user are being hosted. In this scenario, we still have no fix.

Mar 21, 14:39 CET
Investigating - We are currently investigating a problem that seems related to on prem Exchange and authentication.
Mar 21, 14:14 CET
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025
Completed - The scheduled maintenance has been completed.
Mar 17, 17:11 CET
Verifying - Verification is currently underway for the maintenance items.
Mar 17, 17:09 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 17:00 CET
Scheduled - Systems might be unstable during updates and reboot.
Mar 17, 10:57 CET
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.