MailRisk closes automatically
Monitoring - The MailRisk app seems to be working as normal again. We are still monitoring the situation.
Nov 11, 2025 - 09:57 CET
Update - We are still working with Microsoft to try to determine the scope and root cause for this
Nov 10, 2025 - 10:08 CET
Update - Web client seems to be functioning. Outlook desktop (new) on Windows still has problems.
Oct 24, 2025 - 12:55 CEST
Investigating - Some users are reporting that MailRisk is closing itself. The problem is pinpointed to the web client and the new client on Windows platforms.
Oct 24, 2025 - 11:15 CEST
Uptime over the past 90 days. View historical uptime.
Authentication Operational
90 days ago
99.78 % uptime
Today
Accounts ? Operational
90 days ago
99.88 % uptime
Today
User synchronization (SCIM) Operational
90 days ago
99.87 % uptime
Today
SMS MFA Operational
90 days ago
99.12 % uptime
Today
Portals Operational
90 days ago
91.4 % uptime
Today
Administrator portals Operational
90 days ago
99.87 % uptime
Today
Learning portal Operational
90 days ago
99.87 % uptime
Today
Email notifications Operational
90 days ago
99.86 % uptime
Today
SMS notifications Operational
90 days ago
52.82 % uptime
Today
Voice calls Operational
90 days ago
11.2 % uptime
Today
MailRisk Operational
90 days ago
99.93 % uptime
Today
MailRisk add-in (Outlook) ? Operational
90 days ago
99.96 % uptime
Today
MailRisk API Operational
90 days ago
99.87 % uptime
Today
MailRisk addon (Gmail) ? Operational
90 days ago
99.96 % uptime
Today
Phishing simulator Operational
90 days ago
99.88 % uptime
Today
Landing pages and debriefing ? Operational
90 days ago
99.9 % uptime
Today
Phishing emails Operational
90 days ago
99.85 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 12, 2025

No incidents reported today.

Nov 11, 2025
Regular maintenance
Completed - The scheduled maintenance has been completed.
Nov 11, 16:50 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 16:30 CET
Scheduled - Systems might be unstable during updates and reboot.
Nov 11, 16:26 CET
Nov 10, 2025
Problems sending SMS
Resolved - This incident has been resolved.
Nov 10, 10:07 CET
Update - Both SMS and calls should now be working.
Nov 10, 10:06 CET
Update - SMS are now mostly working in public exercises.
Oct 24, 11:11 CEST
Identified - SMS for 2FA authentication mitigated. SMS from exercises and simulations still a problem. Calls are added to the list and we are assessing the impact of this as well
Oct 16, 14:23 CEST
Investigating - We are experiencing problems sending SMS, both for MFA purposes and for notifications in exercises and other content
Oct 16, 08:31 CEST
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

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