Together with our service provider, we have implemented a fix to get emails flowing.
All queues are empty. We will continue monitoring the flows to make sure new emails do not get stuck.
Posted Jun 25, 2025 - 17:01 CEST
Identified
We have identified the root cause of the problem and are working with our providers to solve the issue. Previous sent emails is still held in outgoing queue. Currently not sure if new emails will be sent.
Posted Jun 25, 2025 - 15:42 CEST
Investigating
We have some issues related to email delivery for a few customers. We are currently assessing impact and possible causes.
Posted Jun 25, 2025 - 14:56 CEST
This incident affected: Phishing simulator (Emails) and Portals (Email notifications).