All Systems Operational

Uptime over the past 90 days. View historical uptime.
Authentication Operational
90 days ago
100.0 % uptime
Today
Accounts ? Operational
90 days ago
100.0 % uptime
Today
SCIM Operational
90 days ago
100.0 % uptime
Today
Portals Operational
90 days ago
100.0 % uptime
Today
Administrator portals Operational
90 days ago
100.0 % uptime
Today
Learning portal Operational
90 days ago
100.0 % uptime
Today
Email notifications Operational
90 days ago
100.0 % uptime
Today
MailRisk Operational
90 days ago
99.62 % uptime
Today
MailRisk add-in ? Operational
90 days ago
98.86 % uptime
Today
MailRisk API Operational
90 days ago
100.0 % uptime
Today
MailRisk addon ? Operational
90 days ago
100.0 % uptime
Today
Phishing simulator Operational
90 days ago
99.96 % uptime
Today
Landing pages and debriefing ? Operational
90 days ago
99.92 % uptime
Today
Emails Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Platform maintenance Apr 4, 2025 06:00-07:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Mar 28, 2025 - 09:07 CET
Scheduled - Scheduled Routine Maintenance on hosting platforms
Mar 28, 2025 - 09:03 CET
Apr 2, 2025

No incidents reported today.

Apr 1, 2025
Simulation landing pages unavailable
Resolved - This incident has been resolved, we apologize for any inconvenience.
Apr 1, 09:43 CEST
Investigating - We have identified the issue and are working to restore availability, expected resolution before 1000 CET.
Apr 1, 09:17 CEST
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025
Urgent maintenance
Completed - All systems back to operational status
Mar 29, 12:11 CET
Verifying - Patch applied and we are verifying alle systems.
Mar 29, 12:05 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 12:04 CET
Scheduled - Due to a critical security issue in our infrastructure, we perform an urgent maintenance change.
Mar 29, 12:03 CET
Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Problems opening landing pages
Postmortem - Read details
Mar 25, 10:25 CET
Resolved - All systems back to operational.
Mar 25, 10:24 CET
Monitoring - System restored and logs being collected. Systems is not fully restored but mostly functional
Mar 25, 10:15 CET
Investigating - We are currently investigating an issue with opening phishing simulation landing pages
Mar 25, 09:29 CET
Mar 24, 2025
MailRisk not working for some cusomers
Postmortem - Read details
Mar 24, 14:01 CET
Resolved - All systems are operational and working.
Mar 24, 13:09 CET
Monitoring - A fix for customers in hybrid setups has been deployed. We are monitoring the effect of this.
Mar 24, 11:54 CET
Update - We are still working on a fix
Mar 24, 10:15 CET
Identified - The error is related to authentication and Exchange Web Services (EWS).

Customers having migrated to Exchange Online without updating mailbox platform are affected. Fix for this scenario is to update this setting.

Customers having a hybrid platform could use the old an on prem Exchange as EWS would also authenticate their users in O365. We are working on a fix to hopefully be able to route authentication the correct direction depending on where the user are being hosted. In this scenario, we still have no fix.
Mar 21, 14:39 CET
Investigating - We are currently investigating a problem that seems related to on prem Exchange and authentication.
Mar 21, 14:14 CET
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

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