Update - Web client seems to be functioning. Outlook desktop (new) on Windows still has problems.
Oct 24, 2025 - 12:55 CEST
Oct 24, 2025 - 12:55 CEST
Investigating - Some users are reporting that MailRisk is closing itself. The problem is pinpointed to the web client and the new client on Windows platforms.
Oct 24, 2025 - 11:15 CEST
Oct 24, 2025 - 11:15 CEST
Update - SMS are now mostly working in public exercises.
Oct 24, 2025 - 11:11 CEST
Oct 24, 2025 - 11:11 CEST
Identified - SMS for 2FA authentication mitigated. SMS from exercises and simulations still a problem. Calls are added to the list and we are assessing the impact of this as well
Oct 16, 2025 - 14:23 CEST
Oct 16, 2025 - 14:23 CEST
Investigating - We are experiencing problems sending SMS, both for MFA purposes and for notifications in exercises and other content
Oct 16, 2025 - 08:31 CEST
Oct 16, 2025 - 08:31 CEST
Authentication
Operational
Accounts
?
Operational
User synchronization (SCIM)
Operational
SMS MFA
Operational
Portals
Major Outage
Administrator portals
Operational
Learning portal
Operational
Email notifications
Operational
SMS notifications
Partial Outage
Voice calls
Major Outage
MailRisk
Degraded Performance
MailRisk add-in (Outlook)
?
Degraded Performance
MailRisk API
Operational
MailRisk addon (Gmail)
?
Operational
Phishing simulator
Operational
Landing pages and debriefing
?
Operational
Phishing emails
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.